Returns & Exchanges
At Starland, we want you to shine in your new wardrobe, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are committed to making the exchange or refund process as effortless as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via email after your request is approved.
Drop Off Your Return
Take your package to any authorized carrier drop-off location; we recommend obtaining a receipt for tracking purposes to ensure a safe delivery.
Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing